👉 Six weeks ago, Zu made a video called “I’m Done with AYANEO.” It sparked a community-wide response where other creators spoke up, fans demanded answers, and AYANEO’s CEO published a 4,600-word apology with a detailed Service Improvement Plan.
They paused a product launch. They promised to slow down, fix shipping delays, improve quality control, and stop relying so heavily on crowdfunding. For a brief moment, it looked like real change. Then, barely a month later, they launched the Pocket S Mini with a battery 22% smaller than advertised, resumed teasing the Pocket Play they’d paused as a goodwill gesture, and put the AYANEO Next 2 on Indiegogo for up to $4,299. The “pause” lasted all of two weeks.
In this video, Zu walks through the full timeline: AYANEO’s initial response blaming critics for acting “in bad faith,” the CEO’s turnaround apology, every promise they made in the Service Improvement Plan, and how quickly each one started to unravel.
He also compares the Next 2 head-to-head with the ASUS ProArt PX13 GoPro Edition: a convertible laptop with the exact same Ryzen AI Max+ 395 processor and 128GB of RAM for significantly less money, available at retail, from a company with actual customer support. If you backed an AYANEO product in 2025 and you’re still waiting, or if you’re thinking about backing the Next 2, this is the video to watch first.
