Retroid is offering full replacements of the Flip 2 for users who may have experienced hinge cracking on their devices.
Over the past year, Retroid has released some of the most highly regarded handhelds within the retro handheld space. The Retroid Pocket 5, Mini (and V2), Classic, and the Flip 2 all answer specific calls the community has been making. From 16:9 1080p OLED screens, near-perfect GB and GBC aspect ratios, and the tried-and-tested clamshell design on a landscape handheld, Retroid has been honing in on delivering what they see as a community desire.
The company has had some slight hiccups in the past as well. The original Mini was marketed as a 4:3 960p screen, but was later revealed to be the same 10:9-ish, 1240 × 1080 screen as found in the Classic. After a few months of constant communication between the company and the community, the company offered free screen replacements for all Mini buyers and would later sell the device outright as the Mini V2.
Replacement Pocket Flip 2
The company is today announcing that it is addressing concerns users have had over the hinge on the Retroid Pocket Flip 2. A major pitfall of clamshell designs in the retro handheld world is that they often suffer from cracks of some sort. We’ve seen the issue as far back as the first Flip 1, but the issue has plagued even newer devices like the Miyoo Flip and the original RG35XXSP.
With Retroid making assumed changes to the hinge in the Flip 2, the issue should be remedied internally. However, Retroid has yet to clarify what changes have been made, but with the offer of a free replacement, any users facing the problem should email the company as soon as they can.
Contact Retroid
Those who have bought a Retroid Pocket Flip 2 can email sa***@*******id.com to work out an exchange. Be aware, however, that if you’ve purchased from a third-party seller (not Retroid directly), you will more than likely need to contact them in order to see what they can offer in regards to this new exchange program.
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