After being reported on by RetroGameCorps and TechDweeb, Retroid is addressing a major performance issue with its new Dual Screen Add-on external display. Launch units suffered from a delay of roughly three frames, something that the company knew about at the time of launch, but notably didn’t feel compelled to share in the lead-up to release.
Retroid launched the device believing that the delay was a consequence of unfixable hardware. Now, with a fix on the horizon, they laud the “incredible work” of the same team that shipped it this way to begin with.
Luckily, Retroid are great at fixing issues once the community gets mad enough. Retroid’s engineers developed a fix that will be available in a firmware update for the screen, and via an over-the-air (OTA) update for the Retroid Pocket 5 and Pocket Mini V2. This will reduce the latency to nearly zero, appeasing the righteous anger of early adopters.
To manage the rollout they will hold pending orders to update their firmware before shipping, which they say will only delay delivery by about three days. For early adopters who have already received their device, Retroid will send each user a firmware update cable at no charge (sound familiar?)
While it’s good Retroid are making things right, I’m of the opinion that proactive transparency is better than reactive damage control.
See Retroid’s full statement below:
“We’re excited to share an important update about the RDS! The device originally had a 3-frame latency that was believed to be unfixable, but thanks to the incredible work of the Retroid team, this has now been reduced to nearly zero. This improvement requires a firmware update for the RDS and an OTA update for the console.
To ensure all units benefit from this breakthrough, shipping will be delayed by about 3 days. Customers whose orders have already shipped will receive a special cable, free of charge, to update their firmware. All future orders will come pre-updated.
We would like to thank TechDweeb and RetroGameCorps for their detailed reporting on this issue. And we would like to especially thank you, our dedicated customers for supporting us always! “
Source: Retroid Discord
Another shill company using content creators for free R&D 🤣. This company is known to waste people’s time and money on their garbage Chinese products. I bet 2 months down the road people will complain the screen hinges are broken too.
I’ve been using their Retroid Pocket 5 for a few months now and have been enjoying it a lot. I don’t know how you could get “Garbage Chinese Products” from how good their products are lmfao.
Chinese products and tech rules the world so just stay mad they are 50 years ahead of the US on electronics manufacturing and innovation. name one handheld device designed, manufactured, and assembled in the US. I’ll wait
50 years? Wtf, mate. You really think the US is stuck in 1975? Your hyperbolic pro china response is that of someone who begs for their freedom to be taken away. If china is so great go join the CCP. Or are you already a little red?
Dang that escalated quickly.
How I saw the comment from Jambone is not that the US is stuck in 1975 in electronics manufacturing technogy, we’re at/above the level of most 1st world nations in 2025… But China is that much further in the future from not only the US but the entire Western World when it comes to manufacturing experience and innovation. 50 years is a stretch, but honestly their being 15 years ahead is not. China has so many more years of experience operating the types of high tech manufacturing and fabrication plants that other countries may have 1 or 2 of where China has 100. I’m proud to be USA born and a voting US citizen, before you accuse me of being a secret red or in love with the CPP, you are welcome to your opinions but facts are just facts. The fact is, China really is years ahead of us on manufacturing innovation, high tech electronics manufacturing and ability to rapidly design, prototype and push to market high-end electronics.